Join our dynamic Digital and Technology Human Capital Management and Services team and contribute to global initiatives focused on process transformation, employee experience, and data insights. This role, reporting to the D&T Manager – HR, is pivotal in configuring and supporting Workday HCM and other HR systems. You will be instrumental in enhancing user experience, supporting HR technology efforts, and delivering value to our global workforce. We seek a candidate with exceptional system knowledge, configuration skills, problem-solving abilities, and strong analytical and communication capabilities. Collaboration across teams to align technical solutions with business objectives will be a key aspect of this position.

As an analyst resource for global HR system projects, you will provide day-to-day operational support for HR systems, ensuring their health and sustainability. You will leverage Workday HCM, Absence, and Time Tracking expertise to troubleshoot issues and develop solutions, including business process configuration and complex calculations. Acting as a consultant for global HR systems, data, and processes, you will identify and articulate process impacts on technology and data. You will partner with the business to define functional requirements, translate them into technical specifications, and identify opportunities for process improvement. Successfully delivering prioritized initiatives through all project phases, including discovery, planning, implementation, testing, and stabilization, will be crucial. Your responsibilities will also include quality assurance, test script creation and execution, developing technical documentation, and communicating system changes to diverse user groups. You will advocate for HR solutions, share insights on new trends, and influence technology adoption.

A Bachelor's degree in Computer Information Systems (CIS) or Management Information Systems (MIS) is preferred. We require a minimum of 5 years of experience supporting and delivering complex IT solutions, with a preference for 7+ years. Essential specific experience includes configuring, solutioning, and supporting Workday HCM. Experience with Workday Absence and Time Tracking is a plus. You should be adept at collaborating with contractors and third-party vendors to ensure quality project outcomes. The ability to gather and translate business requirements into clear specifications is vital. Demonstrated skill in analyzing, designing, configuring, and supporting data, processes, and technology is required, along with experience in production support of technical solutions. Proven multitasking abilities and strong interpersonal and communication skills are necessary to effectively engage with technical and business partners. The capacity to work both independently and collaboratively within a team environment, as well as experience in a global company setting, is also important.