This role serves as a vital link between business operations and ERP/Application teams. The primary focus is on enhancing processes, clearly defining business needs, and supporting critical finance applications. Key responsibilities include managing compliance, conducting access reviews, and ensuring the smooth execution of business and technology transformations.

Craft and manage comprehensive Business Requirements Documents (BRDs) to detail business challenges and proposed solutions for stakeholder approval. Develop and maintain clear process flow documentation essential for process understanding and User Acceptance Testing (UAT). Provide crucial support for Finance IT tools and assist with operational tasks during critical closing periods (Month-End, Quarter-End, Year-End). Actively participate in and coordinate User Acceptance Testing (UAT) to confirm business functionality meets expectations. Collaborate closely with business teams to address issues and implement change requests by working with application support teams and Centers of Excellence. Review and document user access needs, including specifics for User Management Exception Requests (UMER) and location separation. Generate remediation requirements documentation as needed to address identified gaps.

Strong communication skills, both written and verbal, are essential for effective conference calls and interactions with stakeholders. Demonstrated ability to thrive in a dynamic, cross-functional work environment. A solid grasp of Order to Cash (OTC) processes is required. Proficiency in Power Automate, SharePoint, and Visio, along with other business and process design tools, is necessary. Proven experience in gathering business requirements, identifying issues, and formulating effective solutions. Excellent stakeholder management and influencing abilities are key. Strong analytical and critical thinking skills for reviewing data, documentation, surveys, and workflows. Ability to work collaboratively and effectively within team settings.