Assistant Manager - Operations - Operations - CBS - FIN - Controlling-General Accounting - Gurgaon
EY
EY
EY seeks a dynamic Assistant Manager for Operations, focusing on Finance and General Accounting within our Gurgaon office. This role is integral to our CBS (Client Service Group) functions, supporting efficient operations by providing essential knowledge, resources, and tools to our teams.
Join a global leader dedicated to building a better working world. At EY, we invest in our people's growth, offering unparalleled training, opportunities, and creative freedom. We focus on your potential and career development, ensuring motivating and fulfilling experiences throughout your journey.
As part of the Finance Operations and Shared Services team, you will manage end-to-end Travel & Expense (T&E) and employee reimbursement processes. This is a key opportunity to lead a high-performing team, ensure compliance with global policies, and drive operational excellence in a high-volume, deadline-driven multinational environment.
Oversee end-to-end expense reimbursement processing, including travel, meals, lodging, advances, and other employee claims, ensuring timely and policy-compliant settlements.
Lead and develop a team of expense processors and analysts, monitoring productivity, quality, and performance targets.
Interpret, implement, and enforce Travel & Expense policies, conducting audits, compliance reviews, and fraud investigations to identify high-risk scenarios.
Serve as the primary escalation point for employees, finance, HR, and business leaders, providing policy clarifications and resolving operational issues.
Drive process standardization, optimization, and automation initiatives, collaborating on system enhancements and developing SOPs and training materials.
Prepare and review management reports, dashboards, and financial governance documents, supporting month-end close and reconciliations.
Possess 6-8 years of progressive experience in Expense Reimbursement and Travel & Expense (T&E) operations. A graduate or post-graduate degree in Commerce, Finance, or Accounting is required.
Strong hands-on experience with Expense Management Systems, particularly Concur, is mandatory. Advanced proficiency in MS Excel, with working knowledge of Power BI and Power Automate, is essential.
Demonstrate strong people leadership, decision-making, analytical, risk assessment, and problem-solving skills. High attention to detail and the ability to manage high volumes within tight timelines are crucial for success in this role.
EY Global Delivery Services ( EY GDS)
Accounting