Become an Assistant Manager in HR Operations, contributing to a global leader in assurance, tax, transaction, and advisory services. EY fosters a culture of continuous learning and development, empowering individuals to build fulfilling careers. This role is integral to the Talent team, supporting strategic solutions and enhancing the employee experience across various functions.

Our Talent team collaborates closely with business leaders, offering strategic HR advice and implementing best practices. The team drives engagement and brings the company's strategy and employer value proposition to life through workstreams such as Business Partnering, Talent Acquisition, Learning and Development, Mobility, and Compensation & Benefits, supported by HR systems and data analytics.

Manage employee relations, ensuring prompt and effective resolution of cases. Collaborate with Service Line HR Business Partners on Employee Relations (ER) initiatives and projects. Conduct thorough investigations into employee grievances and complaints, preparing detailed reports and documentation.

Facilitate conflict resolution between employees and management. Assist in the development and implementation of ER policies and procedures. Maintain accurate records of all ER cases and related activities.

A Master in Business Administration (MBA) is required. A minimum of 6 years of experience in Employee Relations is essential.

We seek individuals who excel in collaborative environments, delivering services across multiple client departments while adhering to commercial and legal requirements. You should possess a practical, problem-solving approach, capable of providing insightful and actionable solutions. Agility, curiosity, mindfulness, and the ability to maintain positive energy are key, alongside adaptability and creativity in your approach.