Join a leading global professional services firm dedicated to building a better working world. At EY, we foster a culture of growth, offering extensive training, unique opportunities, and the creative freedom to shape your career. We believe in your potential and are committed to providing fulfilling experiences to help you achieve your professional goals. This role is integral to our Talent team, empowering you with purpose and enriching career experiences while contributing to strategic solutions that enhance our employer value proposition.

As an Assistant Manager in HR Operations within the CBS - TAL - Enablement team, you will collaborate with business leaders to provide strategic talent advice, leveraging best practices and integrated solutions. The team drives engagement, brings our strategy to life, and supports various HR functions including Business Partnering, Talent Acquisition, Learning and Development, Mobility, Compensation, and Benefits, alongside HR systems and People Data Reporting.

Key responsibilities include managing employee relations cases to ensure prompt and effective resolutions. You will partner with Service Line HR Business Partners on Employee Relations (ER) initiatives and projects. Conducting thorough investigations into employee grievances and complaints is crucial, requiring the preparation of detailed reports and documentation. Facilitating conflict resolution between employees and management, assisting in the development and implementation of ER policies and procedures, and maintaining accurate records of all ER cases and initiatives are also core duties.

This role requires a Master's degree in Business Administration (MBA) and a minimum of 6 years of experience in Employee Relations. We seek individuals with a collaborative approach, capable of delivering services across multiple departments while adhering to commercial and legal requirements. A practical mindset for problem-solving complex issues and delivering insightful solutions is essential. Ideal candidates are agile, curious, mindful, adaptable, and possess the ability to maintain positive energy and a creative approach to their work.