Join our Business Process Solutions team as an Assistant Manager and play a pivotal role in supporting U.S.-based clients with their financial accounting needs. This role offers a dynamic environment where you'll leverage your accounting expertise and client-facing skills to deliver exceptional service.

Your contributions will involve providing comprehensive accounting and bookkeeping support, assisting clients with QuickBooks Online functionalities, and resolving their queries with precision and a customer-centric mindset.

As an Assistant Manager, your core responsibilities will include delivering expert accounting and bookkeeping support to U.S. clients using QuickBooks Online. You will guide clients through QuickBooks Online features, processes, and accounting-related inquiries, demonstrating proficiency in its Payroll, Payments, and Sales Tax functions.

Additionally, you will support clients with data migration, analyze their needs to offer consultative recommendations, and clearly articulate complex accounting concepts. Maintaining accuracy and quality across multiple client interactions in a fast-paced, virtual setting will be key, alongside adapting quickly to new accounting tools and processes.

To excel in this role, a minimum of three years of relevant bookkeeping and accounting experience is essential, complemented by at least one year of hands-on experience with QuickBooks Online. A strong foundation in U.S. accounting, gained through prior exposure in a customer-facing capacity, is highly valued.

Candidates should hold a graduation or post-graduation degree in Accounting & Finance, such as B.com, BBA, M.com, MBA, CA Inter, or CWA Inter. Excellent communication skills, with C1 English proficiency, are required to effectively engage with clients and internal teams.