Join our dynamic team as an Application Tech Support Practitioner, serving as the vital link between clients and our advanced systems. This role is crucial for maintaining exceptional quality and ensuring the seamless operation of our world-class applications. You will leverage your deep product knowledge to accurately diagnose client issues and design effective resolutions, fostering strong client relationships and system reliability.

As an independent contributor, you will become a subject matter expert, actively participating in team discussions and offering solutions to complex problems. Collaborate with cross-functional teams to guarantee timely client issue resolution. You will also be responsible for documenting and communicating technical information clearly to diverse stakeholders and maintaining an up-to-date knowledge base. Sharing your expertise to guide junior team members is also a key aspect of this role.

A strong command of Kubernetes is essential for this position, complemented by a solid understanding of container orchestration and management. You should have experience with deploying, scaling, and troubleshooting containerized applications, alongside familiarity with cloud-native technologies and microservices architecture. The ability to monitor system performance, implement improvements, and a grasp of Kubernetes-related networking concepts are also required. A minimum of 3 years of experience specifically with Kubernetes is mandatory, along with a 15-year full-time education.