Join our team as an Application Support Engineer and become a critical part of maintaining the health and performance of our essential business systems. In this role, you will act as a software detective, meticulously identifying and resolving issues across multiple system components. Your proactive approach will ensure system stability, smooth operations, and efficient business continuity.

- Diagnose and resolve technical issues within critical business systems. - Monitor system performance and proactively identify potential problems. - Collaborate with cross-functional teams to implement effective solutions. - Document technical findings and resolutions for stakeholders. - Contribute to the ongoing enhancement of support processes and tools. - Provide mentorship and guidance to junior team members.

- Minimum 3 years of experience, with a strong focus on Microsoft Azure OpenAI Service. - Proven ability to troubleshoot complex system issues. - Experience with cloud-based service management is essential. - Familiarity with monitoring and incident management tools is advantageous. - Excellent analytical and problem-solving capabilities. - Strong communication skills for interacting with both technical and non-technical audiences. - Must have completed 15 years of full-time education.