Application Support Engineer
Accenture
Accenture
Join our team as an Application Support Engineer, where you'll act as a software detective, diagnosing and resolving issues within critical business systems. This dynamic role requires a proactive approach to monitoring system health, identifying problems, and ensuring the seamless operation of essential applications. You will collaborate extensively with various teams to understand system behaviors and deliver timely solutions, crucial for maintaining business continuity and enhancing system reliability.
- Take ownership of issues, acting as a subject matter expert. - Actively participate in and contribute to team discussions. - Provide effective solutions to work-related challenges. - Collaborate with cross-functional teams to gather insights and troubleshoot complex system problems. - Document all findings and resolutions to build a comprehensive knowledge base. - Support system updates and patch implementations to boost performance and security. - Mentor junior team members, offering guidance on technical challenges.
- Essential: Demonstrated proficiency in Snowflake Data Warehouse. - Beneficial: Experience in Software Development. - Solid understanding of data warehousing principles and cloud-based data platforms. - Ability to analyze and optimize query performance in data warehouse environments. - Experience troubleshooting and resolving data integration and ETL process issues. - Familiarity with database security, access controls, and compliance standards. - A minimum of 3 years of experience in Snowflake Data Warehouse is required. - A 15-year full-time education is a prerequisite for this position.
Accenture
IT Consulting