As an Application Support Engineer, you will act as a software detective, identifying and resolving issues within critical business systems. Your role involves a dynamic service focused on ensuring the stability and smooth operation of multiple application components. This position requires a proactive approach to system monitoring, problem diagnosis, and providing timely interventions to support business continuity.

You will work across various teams to maintain system health and performance. Continuous engagement and collaboration are key to effectively addressing complex technical challenges and ensuring seamless functionality.

Independently perform duties and become a subject matter expert (SME) in your domain. Actively participate and contribute to team discussions and problem-solving sessions. Collaborate with cross-functional teams to ensure the integrated functionality of business systems. Clearly document and communicate findings and resolutions to stakeholders. Assist in developing and implementing process improvements for enhanced system reliability. Support junior team members through knowledge sharing and guidance on troubleshooting.

A minimum of 3 years of experience is required, with a focus on Microsoft Azure Analytics Services. Demonstrated experience with cloud-based analytics platforms and data processing workflows is essential. Possess strong analytical and problem-solving skills to address complex system issues. Familiarity with monitoring tools and incident management processes is beneficial. Ability to thrive in a collaborative team environment while managing individual responsibilities is expected.