Join our team as an Application Support Engineer and become a vital part of our critical business systems. In this dynamic role, you'll act as a software detective, identifying and resolving issues across multiple system components. Your proactive approach will ensure system stability and smooth operation, directly contributing to business continuity and efficiency. This position involves close collaboration with various teams to maintain high performance standards.

- Independently perform tasks and develop expertise, becoming a Subject Matter Expert (SME). - Actively participate and contribute to team discussions. - Provide effective solutions to work-related challenges. - Collaborate with cross-functional teams to pinpoint root causes and implement robust resolutions. - Clearly document and communicate findings and solutions to stakeholders. - Drive continuous improvements in support processes and tools.

- Minimum 3 years of experience specifically with Microsoft Azure OpenAI Service is essential. - Proficiency in cloud-based service management and troubleshooting techniques. - Demonstrated strong problem-solving abilities to analyze complex system issues. - Familiarity with monitoring tools and incident management platforms is beneficial. - Capability to thrive in a fast-paced, dynamic work environment. - Excellent communication skills for interacting effectively with both technical and non-technical individuals.