Join our team as an Application Support Engineer and become a crucial part of our critical business systems. In this role, you will act as a software detective, identifying and resolving complex issues across multiple system components. Your expertise will ensure the smooth and efficient operation of applications, directly supporting our business objectives.

You will collaborate with a talented team to troubleshoot software challenges, analyze system performance, and implement effective solutions. Engaging with users to understand their needs and delivering timely support are key aspects of this dynamic position.

As an Application Support Engineer, you will be expected to work independently and develop into a subject matter expert. Active participation in team discussions and contributing to problem-solving are essential. You will also assist in documenting processes and solutions to build team knowledge and engage with stakeholders to gather feedback for continuous improvement.

Key responsibilities include troubleshooting software defects, analyzing application performance, and ensuring system stability. You will be instrumental in maintaining the integrity and reliability of our core business systems.

A strong foundation in React.js is a must-have for this role, alongside a solid understanding of front-end development principles. Experience with state management libraries like Redux or MobX, familiarity with RESTful APIs, and asynchronous programming are highly beneficial. Knowledge of testing frameworks for React applications will also be advantageous.

We require a minimum of 2 years of dedicated experience in React.js. A formal education of 15 years of full-time study is also a prerequisite for this position. This role is based in our Bengaluru office.