Join our dynamic team as an Application Support Engineer and take on the role of a software detective. You will be instrumental in identifying and resolving complex issues across critical business systems, ensuring their seamless operation. This position offers an exciting opportunity to contribute to the stability and performance of essential applications that drive our business forward.

As an integral part of the support function, you will be expected to operate independently and develop into a Subject Matter Expert (SME). Active participation in team discussions and contributing to innovative solutions for work-related challenges are key. You will also assist in crafting and implementing application support strategies aimed at system performance enhancement, and adeptly document and communicate technical details and resolutions to diverse audiences.

This role requires a minimum of 3 years of dedicated experience with Epic Systems. Strong analytical and problem-solving capabilities are essential for effectively diagnosing and rectifying application issues. Familiarity with system monitoring tools for optimal performance and a foundational understanding of database management and query optimization techniques are also beneficial. The ability to collaborate effectively within a team and communicate with clarity is paramount.