As an Application Support Engineer, you will act as a crucial software detective, identifying and resolving issues within critical business systems. This dynamic role involves a proactive approach to maintaining the smooth operation and efficiency of our applications.

You will be responsible for continuously monitoring system performance, collaborating with diverse teams, and ensuring the overall reliability of our software infrastructure. This position is essential for upholding the integrity and effectiveness of our technology solutions.

Your role will involve independent performance and developing expertise in specific areas, becoming a subject matter expert. Active participation and contribution in team discussions are expected, along with providing solutions to work-related challenges.

Collaborate with cross-functional teams to understand system issues and implement effective resolutions. Document and communicate findings and solutions clearly to stakeholders, supporting knowledge sharing. Assist in the continuous improvement of support processes to enhance system stability and user satisfaction.

A strong command of SAP SCM APO Advanced Planning & Optimization is essential. You should possess robust analytical skills for diagnosing and troubleshooting complex software issues within supply chain management systems.

Experience in monitoring and maintaining the performance of critical business applications is required. The ability to understand system component interdependencies for comprehensive support is key. Excellent problem-solving skills, combined with effective communication abilities to liaise with technical and non-technical teams, are also necessary. A minimum of 3 years of experience in SAP SCM APO Advanced Planning & Optimization is mandatory, and a 15-year full-time education is required for this position.