Join our team as an Application Support Engineer and become a vital part of our critical business systems. This dynamic role involves intricate problem-solving, acting as a software detective to identify and resolve issues across multiple system components. You'll ensure the smooth and stable operation of essential applications, collaborating with diverse teams to maintain system integrity and enhance overall efficiency.

- Take ownership and become a subject matter expert in your area. - Actively participate and contribute to team discussions and problem-solving sessions. - Develop and implement effective solutions for work-related challenges. - Collaborate with cross-functional teams to achieve timely resolution of system issues. - Create detailed documentation of troubleshooting steps and solutions for a comprehensive knowledge base. - Proactively monitor system performance and identify opportunities for optimization. - Support and mentor junior team members by sharing knowledge and providing guidance.

- A minimum of 3 years of experience is required, specifically with Oracle Analytics Cloud. - Possess strong analytical skills essential for diagnosing and resolving complex technical problems. - Demonstrate the ability to understand and manage multiple components within critical business systems and their interdependencies. - Excellent communication abilities are crucial for effective collaboration with colleagues and stakeholders. - Familiarity with system monitoring tools and incident management procedures is beneficial. - A 15-year full-time education is a prerequisite for this position.