Join our team as an Application Support Engineer and play a crucial role in maintaining the health of critical business systems. This position offers the opportunity to act as a software detective, meticulously identifying and resolving issues across various application components. You will contribute to ensuring the seamless operation of essential services and support the achievement of overarching business goals through diligent system oversight.

This role demands a proactive approach to system analysis and a commitment to maintaining optimal performance. You'll be instrumental in upholding system stability and efficiency, ensuring that our applications consistently meet the needs of the business and its users. Your expertise will be key in fostering a reliable and high-performing technological environment.

- Independently tackle complex issues and develop into a subject matter expert. - Actively contribute to team discussions and collaborative problem-solving. - Provide effective solutions for work-related challenges. - Partner with cross-functional teams to ensure prompt resolution of system-related incidents. - Clearly document and communicate diagnostic findings and implemented solutions to all relevant stakeholders. - Support the enhancement of system reliability by contributing to process improvement initiatives. - Mentor and guide junior team members through knowledge sharing and support.

- A strong foundation in O9 Data Integration is essential for this role. - Demonstrate robust analytical and problem-solving capabilities, particularly within data integration contexts. - Possess practical experience in monitoring and troubleshooting intricate software systems. - Exhibit the ability to navigate and manage issues across multiple components of mission-critical applications. - Communicate effectively with both technical and non-technical audiences. - Familiarity with system performance tuning and issue diagnosis is expected. - A minimum of 3 years of dedicated experience in O9 Data Integration is required. - A commitment to 15 years of full-time education is a prerequisite.