Join our dynamic team as an Application Support Engineer, where you'll act as a critical problem solver for essential business systems. This role involves identifying and resolving issues across multiple system components, ensuring the seamless operation of our critical applications.

Your contributions will be vital in maintaining system stability and performance, significantly impacting business continuity and efficiency through continuous monitoring, analysis, and collaboration.

As an Application Support Engineer, you will be expected to operate independently and develop deep expertise, becoming a subject matter expert (SME).

Key responsibilities include actively contributing to team discussions, providing effective solutions to work-related challenges, and collaborating with cross-functional teams to troubleshoot complex system issues. You will also document findings, assist with system updates, and mentor junior team members.

A strong command of Manhattan Active Order Management (MAO) is essential for this role. You should possess robust analytical and problem-solving skills to effectively diagnose and resolve software issues.

We are looking for candidates with experience in monitoring and maintaining enterprise-level order management systems, who can clearly communicate technical information. Familiarity with system integration and business process flows is also important. The ability to work under pressure and manage multiple priorities in a fast-paced environment is crucial.