Join our team as an Application Support Engineer and step into the role of a software detective. You'll provide dynamic service, identifying and resolving issues across multiple critical business system components. This role is integral to maintaining the health and efficiency of our core operations.

Key responsibilities include configuring Veeva CRM/Vault CRM, managing change requests from analysis to bug fixes, and performing user setup, alignment, and security configurations. You will also be involved in writing custom code, handling support activities via Servicenow, and driving client communication. Guiding the team, offering automation ideas, and supporting integration efforts are also vital aspects of this position.

A minimum of 2-5 years of experience with Veeva Vault CRM is essential. The role requires a strong understanding of the Veeva data model and its object relationships. Proficiency in handling change requests, including analysis, design, and bug fixing, is necessary. Experience with custom code development, user setup, alignment, and security models is expected. Familiarity with project management tools like JIRA and Servicenow for support activities is also important. Excellent communication and stakeholder management skills are a must. A full-time education spanning 15 years is a mandatory requirement.