Join our team as an Application Support Engineer and play a vital role in maintaining the health and performance of critical business systems. This position involves deep dives into complex application issues, acting as a solver to ensure seamless operations. You'll be instrumental in identifying and resolving challenges across various system components, contributing directly to business continuity and efficiency. This is an exciting opportunity to hone your technical detective skills in a dynamic environment.

- Proactively monitor system health, identifying and resolving potential issues before they impact users. - Investigate and troubleshoot complex application problems, providing effective solutions. - Actively participate in team discussions and contribute to problem-solving initiatives. - Collaborate with cross-functional teams to understand system dependencies and the impact of issues. - Build and maintain a comprehensive knowledge base by documenting troubleshooting steps and resolutions.

- Minimum of 3 years of hands-on experience with Informatica MDM is essential. - Demonstrated proficiency in data integration and master data management concepts within the Informatica MDM ecosystem. - Strong analytical and problem-solving abilities to address intricate application challenges. - Experience with system monitoring tools and methodologies for ensuring application stability. - Proven ability to work collaboratively with stakeholders to coordinate issue resolution and system updates. - A foundational understanding of software engineering principles is beneficial for this role.