Join our team as an Application Support Engineer and become a vital part of our critical business systems. In this dynamic role, you'll act as a software detective, identifying and resolving issues across multiple system components. Your proactive approach will ensure the smooth operation of essential applications, contributing significantly to business continuity and efficiency. This position demands close collaboration with various teams to maintain system stability and deliver timely, effective solutions.

- Take ownership of issues and become a subject matter expert (SME). - Actively participate and contribute to team discussions and problem-solving sessions. - Develop and implement solutions for work-related challenges. - Collaborate with cross-functional teams to pinpoint root causes and implement effective resolutions. - Clearly document and communicate findings and solutions to all stakeholders. - Support continuous improvement of support processes and tools. - Mentor and guide junior team members to foster their professional development.

- Minimum 3 years of experience, with a strong focus on Microsoft Azure OpenAI Service. - Proven ability to troubleshoot and manage cloud-based services. - Excellent problem-solving skills with a capacity for analyzing complex system issues. - Familiarity with monitoring tools and incident management platforms is advantageous. - Ability to thrive in a fast-paced, dynamic work environment. - Strong communication skills for effective interaction with both technical and non-technical audiences. - A minimum of 15 years of full-time education is required.