Step into the role of an Application Support Engineer and become a crucial part of our team. You will be the go-to expert for identifying and resolving complex issues within critical business systems. This position demands a proactive approach to problem-solving, ensuring the smooth and efficient operation of our applications.

Your contributions will directly impact system stability and performance. By acting as a software detective, you'll analyze intricate problems across various system components. This role is ideal for someone passionate about diving deep into technical challenges and delivering robust solutions.

Take ownership of issues and develop into a subject matter expert. Actively participate in and contribute to team discussions and problem-solving sessions. Collaborate on developing and implementing effective software solutions to enhance system performance. Maintain comprehensive documentation of all identified issues and their resolutions, fostering knowledge sharing. Ensure continuous improvement of system reliability and user experience.

A minimum of 3 years of experience is required, with a strong emphasis on Python programming. Demonstrated ability to troubleshoot and resolve complex software issues. Familiarity with debugging techniques and version control systems like Git is beneficial. Knowledge of database management and SQL is advantageous. A solid understanding of various operating systems and environments is expected. Experience with Agentic frameworks is considered a plus.