Application Support Engineer
Accenture
Accenture
Join our team as an Application Support Engineer and become a vital part of our critical business systems. You'll act as a software detective, expertly identifying and resolving issues across multiple system components. This role offers the opportunity to dive deep into application challenges and ensure smooth operational performance.
We are seeking individuals with a strong technical acumen and a passion for problem-solving. Your contributions will directly impact the stability and efficiency of our core business operations.
As an Application Support Engineer, you will be instrumental in the meticulous reporting and Datamart development within the Murex platform. This involves a deep understanding of client-side Murex setups and the entire report delivery lifecycle.
Your focus will be on the Murex Datamart and Reporting architecture, undertaking technical analysis, effort estimation, solution design, development, and unit testing. You'll collaborate closely with the QA team for timely defect resolution and ensure comprehensive test coverage. Taking end-to-end ownership of tasks in partnership with Business Analysts and the Testing team is key, alongside driving solution design discussions and mentoring junior team members.
A robust understanding of the MX reporting architecture, MX data model, and MX Datamart configuration is essential. You should possess comprehensive knowledge of Datamart objects, including dynamic tables, feeders, batch feeders, scanner templates, and extractions.
Demonstrated Murex technical experience, ideally with a background in financial products, is required. Experience in analyzing Datamart setups and table structures to optimize batch execution times is also valued. Proficiency in SQL and shell scripting is a must. Experience working with distributed teams in an Agile environment and familiarity with EOD batches and scheduling tools like CTRL-M or Autosys are advantageous.
Accenture
Financial Services