Join our team as an Application Support Engineer and become a crucial problem-solver for our critical business systems. You'll act as a software detective, identifying and resolving complex issues across multiple application components. This role demands a proactive approach to system monitoring, performance diagnostics, and ensuring the seamless operation of essential business applications. Continuous collaboration with various teams is key to maintaining system reliability and supporting business continuity.

Independently manage tasks and aim to become a subject matter expert. Actively participate in team discussions and contribute to developing effective solutions for work-related challenges. Collaborate cross-functionally to pinpoint root causes and implement corrective actions. Clearly document and communicate findings and resolutions to stakeholders. Contribute to the enhancement of support processes and tools. Provide mentorship and support to junior team members, fostering their professional development.

Demonstrate proficiency in the Databricks Unified Data Analytics Platform. Experience troubleshooting data pipelines within cloud environments is beneficial. Possess strong analytical skills for diagnosing intricate system issues and optimizing performance. Familiarity with monitoring tools and incident management protocols is expected. Ability to manage and interpret large datasets and understand distributed system data flow is important. A minimum of 3 years of experience in Databricks Unified Data Analytics Platform is required, alongside a 15-year full-time education.