Become a vital part of our team as an Application Support Engineer, acting as a software detective. You will provide dynamic service, identifying and resolving issues across various critical business system components. Your role involves troubleshooting, analyzing performance, and contributing to application improvements, ensuring seamless business operations.

This position demands proactive problem-solving and a commitment to exceptional service delivery. You will collaborate with diverse teams to maintain system integrity and drive continuous enhancements.

We are seeking individuals who can perform independently and grow into Subject Matter Experts (SMEs), actively contributing to team discussions and providing effective solutions.

- Independently perform duties and develop expertise. - Actively participate and contribute to team discussions. - Provide effective solutions to work-related challenges. - Assist in developing and implementing application enhancements and fixes. - Document and maintain records of issues and their resolutions to streamline future support.

A minimum of 3 years of dedicated experience in ServiceNow App Engine is essential for this role. You should possess a strong understanding of application support processes and methodologies, with proven experience in incident management and problem resolution.

Familiarity with scripting languages and automation tools is beneficial. The ability to analyze system performance and pinpoint areas for enhancement is a key requirement.

This role requires a candidate with 15 years of full-time education and is based at our Bengaluru office.