Application Support Engineer
Accenture
Accenture
As an Application Support Engineer, you will act as a software detective, identifying and resolving issues within critical business systems. Your dynamic service will ensure the seamless operation of multiple system components.
This role demands a proactive approach to identifying system anomalies and delivering timely solutions. You will be responsible for continuous monitoring, collaborating with various teams, and ensuring the reliability and efficiency of vital software applications.
- Configure and manage SAP BIB for EC SAP HCM integration. - Design field mapping, value mapping, and transformation logic. - Manage the replication of employee and organizational data between systems. - Deliver functional and technical solutions aligned with business objectives. - Expected to work independently and become a subject matter expert. - Actively contribute to team discussions and problem-solving initiatives. - Collaborate with cross-functional teams to define system requirements and resolve intricate issues. - Document and communicate findings and resolutions clearly to stakeholders. - Enhance support processes and tools for improved service delivery. - Mentor junior team members to foster knowledge sharing and skill development.
A minimum of 3 years of experience is essential for this role. Ideally, candidates should possess 4 to 5 years of experience specifically in SAP BIB. A foundational understanding of ABAP basics and BADIs for replication is also required, along with the ability to define mapping logic and business rules. Handling complex employee data scenarios and translating business payroll requirements into technical solutions are key competencies.
Furthermore, strong expertise in SAP BIB configuration and mapping, coupled with knowledge of data replication and migration concepts, is crucial. Excellent communication skills are necessary for documenting issues and collaborating effectively with diverse teams. The ideal candidate will have completed 15 years of full-time education.
Accenture
IT Consulting