Become a software detective as an Application Support Engineer. This dynamic role involves identifying and resolving issues within critical business systems. You'll ensure the smooth operation of applications by proactively investigating problems and analyzing system behavior.

This position demands continuous monitoring, close collaboration with various teams, and delivering timely solutions. The goal is to maintain system reliability and performance in a fast-paced environment.

- Act as a Subject Matter Expert (SME) and perform duties independently. - Actively participate and contribute to team discussions and problem-solving. - Collaborate with cross-functional teams to understand system dependencies and the impact of issues. - Document troubleshooting procedures and solutions to build a comprehensive knowledge base. - Support system updates and patches to enhance stability and functionality. - Monitor system performance and proactively identify potential risks or bottlenecks.

- Minimum of 3 years of experience, with a strong focus on Snowflake Data Warehouse. - Proficiency in Snowflake Data Warehouse is essential. - Solid understanding of data warehousing principles and cloud-based data platforms. - Experience in query optimization and performance tuning within data warehouse environments. - Ability to diagnose and resolve technical issues by analyzing logs and system metrics. - Familiarity with scripting or automation tools for support task streamlining. - Excellent problem-solving skills with meticulous attention to detail and a structured approach. - A 15-year full-time education is a prerequisite for this role.