Join our team as an Application Support Engineer and step into the role of a software detective. You'll be responsible for a dynamic service, identifying and resolving issues within multiple components of critical business systems. This position requires a proactive approach to ensure the seamless operation of essential applications and maintain system reliability.

Your day-to-day will involve closely monitoring system performance and collaborating with various teams. This engagement is key to understanding system behavior and contributing to overall system efficiency. You will play a vital part in maintaining the integrity and performance of our core business applications.

- Act as a subject matter expert, performing duties independently. - Actively participate and contribute to team discussions and problem-solving sessions. - Develop and implement effective solutions for work-related challenges. - Collaborate with cross-functional teams to analyze system behavior and propose enhancements. - Clearly document and communicate findings and resolutions to all stakeholders. - Drive improvements in processes to bolster system stability. - Mentor and support junior team members by sharing knowledge and providing guidance.

- A minimum of 3 years of experience is required, with a specific focus on Collibra Data Governance. - Strong analytical capabilities are essential for diagnosing and resolving complex software issues. - Proven experience in monitoring and troubleshooting enterprise-level applications is necessary. - The ability to understand interdependencies between multiple system components is crucial. - Excellent communication skills are needed to interact effectively with both technical and non-technical audiences. - Familiarity with incident management and problem resolution methodologies is beneficial. - A full-time education spanning 15 years is a prerequisite for this role.