Application Support Engineer
Accenture
Accenture
Join our team as an Application Support Engineer and step into the role of a software detective. You will provide a dynamic service, expertly identifying and resolving issues within multiple components of our critical business systems. This position offers a unique opportunity to dive deep into system complexities and ensure the smooth operation of essential applications, contributing directly to our company's efficiency and reliability.
- Become an independent Subject Matter Expert (SME). - Actively contribute to team discussions and problem-solving sessions. - Collaborate with cross-functional teams to grasp system requirements and troubleshoot intricate problems. - Maintain clear documentation of findings and solutions for knowledge sharing. - Drive continuous improvement in support processes and tools. - Provide regular updates to stakeholders on issue status and resolution progress.
- Must possess proficiency in Spring Boot. - Experience with Java programming and related frameworks is essential for application development and maintenance. - Demonstrate strong problem-solving acumen for analyzing and resolving software defects and performance issues. - Familiarity with application monitoring tools and proactive system issue identification techniques. - Ability to work with databases and perform basic query optimization. - A solid understanding of the software development lifecycle and version control systems is required. - A minimum of 3 years of experience is mandatory, with a preference for candidates with 2-5 years of overall experience. A full-time education spanning 15 years is also a requirement.
Accenture
IT Consulting