This role is for an Application Support Engineer, focusing on identifying and resolving issues within critical business systems. You'll act as a software detective, ensuring the smooth operation of essential applications.

The position demands a proactive approach to monitoring system performance and diagnosing problems. Continuous engagement with multiple teams is key to maintaining system stability and supporting business continuity through effective problem resolution.

As an Application Support Engineer, you will be expected to perform independently and become a subject matter expert (SME).

Key responsibilities include active participation in team discussions, contributing to problem solutions, and collaborating with cross-functional teams to understand system dependencies and issue impacts.

You will also document troubleshooting steps, assist in implementing process improvements for enhanced system reliability, and support junior team members by sharing knowledge.

Essential to this role is proficiency in Data Engineering. Experience with Oracle Procedural Language Extensions to SQL (PLSQL) is a plus.

Candidates should possess a strong understanding of data pipeline architecture and data integration techniques, along with experience in data storage solutions and database management.

An ability to analyze and optimize data workflows for performance and scalability, coupled with familiarity with monitoring tools and incident management processes, is also required. A minimum of 3 years of experience in Data Engineering is necessary, and 15 years of full-time education is a prerequisite.