Step into the role of an Application Support Engineer and become a vital part of our team, functioning as a software detective. Your primary mission will involve identifying and resolving issues across multiple components within our critical business systems, ensuring seamless operation. This position demands a proactive approach to monitoring system health, diagnosing complex problems, and maintaining the reliability of our essential applications. Collaboration with various teams will be key to ensuring system stability and supporting business continuity.

- Independently drive solutions and aim to become a subject matter expert. - Actively participate and contribute to team discussions and problem-solving sessions. - Collaborate with cross-functional teams to grasp system interdependencies and the impact of issues. - Develop and maintain a knowledge base by documenting troubleshooting steps and resolutions. - Contribute to process improvement initiatives to boost system stability and support efficiency. - Provide regular updates to stakeholders on issue status and resolution progress.

- A strong command of the Databricks Unified Data Analytics Platform is essential. - Experience in monitoring and troubleshooting data pipelines within cloud environments is required. - Possess robust analytical skills to pinpoint the root causes of complex system challenges. - Proficiency with log analysis tools and diagnostic utilities for effective problem resolution. - Familiarity with scripting languages for automating routine support tasks is beneficial. - Excellent communication abilities for effective collaboration with both technical and non-technical colleagues. - Minimum of 3 years of relevant experience is mandatory.