Become a vital part of our team as an Application Support Engineer, diving deep into critical business systems to identify and resolve complex issues. You'll act as a software detective, ensuring the smooth operation of various system components. This role involves collaborative troubleshooting, performance analysis, and working closely with users to enhance application functionality and user experience.

Independently solve problems and aim to become a subject matter expert. Actively contribute to team discussions and provide solutions to challenging issues. Assist in documenting processes and procedures to foster collective team knowledge. Engage with stakeholders to understand needs and offer insights on system performance.

A strong command of EPIC Systems is essential for this role. You will need excellent analytical skills to diagnose and resolve software defects. Previous experience in troubleshooting and debugging applications is required. Familiarity with system integration and managing data flow is beneficial. Effective communication of technical concepts to non-technical audiences is key.