Join our team as an Application Support Engineer and step into the role of a software detective. You will be responsible for a dynamic service, focusing on identifying and resolving issues within critical business systems. This position demands a proactive approach to monitoring, analyzing system behaviors, and ensuring the seamless operation of essential applications. Your engagement with system performance and user feedback will be key to maintaining service reliability and supporting business continuity.

- Act as a key contributor, aiming to become a subject matter expert (SME) in your domain. - Actively participate and contribute to team discussions and problem-solving sessions. - Collaborate with cross-functional teams to ensure the timely resolution of application-related issues. - Clearly document and communicate findings and implemented solutions to all stakeholders. - Assist in refining and enhancing existing support processes and tools. - Provide guidance and support to junior team members, fostering their professional development.

- Minimum of 3 years of dedicated experience in Microsoft Azure PaaS is essential. - Proven experience with cloud infrastructure management and deployment specifically on the Microsoft Azure platform. - Possess strong troubleshooting skills for diagnosing and resolving complex application and infrastructure problems. - Familiarity with cloud-based monitoring tools and incident management best practices. - Ability to analyze system logs and performance metrics to pinpoint root causes of issues. - Knowledge of automation and scripting techniques to optimize support tasks and improve overall efficiency. - A foundational education comprising 15 years of full-time study is required.