Join our team as an Application Support Engineer, where you'll be instrumental in ensuring the smooth operation of critical business systems. This role involves acting as a software detective, proactively identifying and resolving complex issues across various application components. You will play a key part in maintaining system reliability and performance through diligent monitoring and collaborative problem-solving in a dynamic environment.

As an Application Support Engineer, you will independently take ownership and become a subject matter expert (SME). Active participation and contribution in team discussions are essential, alongside providing effective solutions to work-related challenges. You will collaborate with cross-functional teams to address system issues and implement resolutions. Documenting findings and solutions will be crucial for knowledge sharing, and you'll contribute to improving support processes and tools to enhance service quality. Guidance and support for junior team members will also be a key aspect of this role.

This position requires a strong proficiency in TOSCA Testsuite and robust analytical skills for diagnosing and troubleshooting complex software issues. You should have experience supporting critical business applications in a live environment and the ability to collaborate effectively with multiple stakeholders. Excellent communication skills are necessary for conveying technical information to diverse audiences. Familiarity with software testing principles and automation frameworks related to TOSCA Testsuite is expected. A minimum of 3 years of experience with TOSCA Testsuite and a 15-year full-time education are mandatory.