Become a vital part of our team as an Application Support Engineer, where you'll function as a software detective. Your primary role will be to provide dynamic service, meticulously identifying and resolving issues across various components of our critical business systems.

You will collaborate extensively with diverse teams to troubleshoot and rectify software-related challenges, ensuring the seamless and efficient operation of business processes. This involves engaging in in-depth problem-solving, analyzing system performance metrics, and contributing to the ongoing enhancement of software applications, all while maintaining a steadfast commitment to delivering outstanding service to end-users.

- Take initiative to perform independently and develop into a Subject Matter Expert (SME). - Actively participate and contribute constructively in team discussions. - Propose and implement effective solutions for work-related problems. - Aid in documenting processes and solutions to enrich team knowledge. - Liaise with stakeholders to understand requirements and provide insights on system performance.

- A minimum of 3 years of dedicated experience with Epic Systems is essential. - Proficiency in Epic Systems, Optime, and Anesthesia is required. - Possess strong analytical and problem-solving capabilities. - Demonstrate experience in troubleshooting and resolving complex software issues. - Familiarity with system integration concepts and effective data flow management. - Ability to thrive in a collaborative team environment and contribute positively.