Join our team as an Application Support Engineer, stepping into the role of a software detective. You will provide a dynamic service, identifying and resolving issues across critical business systems. This role involves collaborating with diverse teams to ensure smooth application operations, implement performance enhancements, and improve user experience. You will also engage with stakeholders to address their needs, delivering timely support and boosting overall business process efficiency.

As an Application Support Engineer, you are expected to operate independently and develop into a subject matter expert. Your contributions will be vital in team discussions, problem-solving, and the development of effective solutions. You will also assist in documenting processes and solutions to enrich team knowledge and actively participate in continuous learning to stay abreast of the latest technological advancements and industry best practices.

This role demands a strong command of Oracle Engagement Cloud - Service. Essential skills include sharp analytical and problem-solving abilities for effective diagnosis and resolution. Experience with system integration and data migration processes is highly valued. Familiarity with database management and SQL for data querying and manipulation is necessary. The ability to collaborate effectively within a team and communicate clearly with stakeholders is crucial. A minimum of 3 years of experience in Oracle Engagement Cloud - Service is required, along with 15 years of full-time education. This position is located in our Kolkata office.