Become a vital part of our team as an Application Support Engineer, where you'll act as a software detective. Your role will involve identifying and resolving issues within critical business systems, ensuring seamless operations. This dynamic position offers the opportunity to analyze complex problems, implement effective solutions, and enhance overall system performance, directly contributing to the company's success.

This role demands independent contribution and the development of subject matter expertise. Active participation in team discussions is crucial, along with contributing innovative solutions to work-related challenges. You will also play a part in establishing best practices for application support and mentoring junior team members in advanced troubleshooting techniques.

- Proactively identify and resolve issues within critical business systems. - Collaborate effectively with team members to analyze and solve complex technical problems. - Develop and implement innovative solutions to enhance system performance and efficiency. - Contribute to the establishment and refinement of best practices for application support. - Provide guidance and training to junior team members on troubleshooting methodologies.

To excel in this role, a strong command of Python programming is essential, along with a minimum of 3 years of relevant experience.

Familiarity with AI Agents & Workflow Integration is considered a valuable asset. You should possess a robust understanding of software debugging and troubleshooting techniques, complemented by experience with application performance monitoring tools. The ability to collaborate effectively with cross-functional teams to resolve technical issues is also key.

This position requires 15 years of full-time education and is based in our Bengaluru office.