As an Application Support Engineer, you will act as a software detective, identifying and resolving issues within critical business systems. This role demands a dynamic approach to service delivery, ensuring the smooth operation of multiple application components.

You will be responsible for proactive problem identification, in-depth analysis of system behavior, and maintaining high levels of system reliability and performance. The position involves continuous monitoring, effective collaboration across teams, and delivering timely solutions in a fast-paced environment.

- Independently perform duties and develop expertise in specific areas, becoming a Subject Matter Expert. - Actively participate and contribute to team discussions and problem-solving sessions. - Collaborate with cross-functional teams to understand system interdependencies and the impact of identified issues. - Meticulously document findings and resolutions to establish a comprehensive knowledge base for future reference. - Assist in the continuous enhancement of support processes and tools to optimize efficiency. - Provide regular, clear updates and communicate effectively with stakeholders regarding the status of ongoing issues.

- A strong foundation in .Net Full Stack Development is essential for this role. - Proven ability to analyze complex software issues and develop effective solutions is required. - Experience in debugging and troubleshooting multi-tier applications is expected. - Familiarity with the software development lifecycle and support methodologies will be beneficial. - The capacity to work effectively with databases and comprehend data flow within applications is necessary. - Excellent communication skills are needed to liaise with both technical and non-technical colleagues.

A minimum of three years of experience in .Net Full Stack Development is mandatory. This role requires a comprehensive 15 years of full-time education.