Application Support Engineer

Accenture

3–5 yrs Bengaluru Full Time Work from office
Accenture logo
Posted : 4 weeks ago

Job description

As an Application Support Engineer, you'll act as a software detective, delivering dynamic services to identify and resolve issues within critical business systems.

Your role involves collaborating with your team to troubleshoot software problems, analyze system performance, and ensure applications run smoothly. You will work diligently to implement solutions that enhance system functionality and user experience, supporting business operations effectively.

Responsibilities

- Perform independently and become a subject matter expert (SME). - Actively participate and contribute in team discussions. - Provide solutions to work-related problems. - Assist in documenting processes and procedures to enhance team knowledge. - Engage with stakeholders to gather requirements and provide feedback on system performance.

Qualifications

A minimum of 3 years of experience with Epic Systems is essential for this role.

Strong analytical skills are required to diagnose and resolve software issues effectively. Familiarity with troubleshooting, debugging applications, system integration, and data flow management will be beneficial.

The ability to communicate technical information clearly to non-technical users is also a key requirement. This position is based in our Bengaluru office, and a 15-year full-time education is mandatory.

Essential Skills

Epic SystemsResolute Hospital Billing Administration

More Details

RoleApplication Support Engineer
Employment TypeFull Time, Work from office

About the Company

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Accenture

IT Consulting

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