As an Application Support Engineer, you will be the backbone of our critical business systems. Your role involves acting as a software detective, diligently identifying and resolving issues across multiple components. This dynamic position demands a proactive approach to ensuring the seamless operation of essential applications, maintaining business continuity, and supporting organizational goals.

You will delve into system performance, conduct thorough analysis, and implement effective solutions to prevent disruptions. This role is crucial for upholding the integrity and efficiency of our technology infrastructure.

Independently manage and become a subject matter expert. Actively participate and contribute to team discussions. Develop and provide effective solutions to complex work-related problems. Collaborate with cross-functional teams to ensure timely resolution of system issues and enhance overall system reliability. Document troubleshooting processes and solutions to build a valuable knowledge base. Mentor and assist junior team members by sharing expertise and guidance. Continuously monitor system health and proactively identify potential risks to prevent downtime.

A minimum of 3 years of experience is mandatory, with a focus on Apache Spark. Strong understanding of distributed computing concepts and big data processing frameworks is essential. Proven experience in diagnosing and resolving performance bottlenecks in large-scale data processing environments. Familiarity with system monitoring tools and log analysis for effective issue detection and troubleshooting. Ability to work with diverse data storage technologies and integrate them with Apache Spark workflows. Good communication skills are required to collaborate effectively with technical teams and stakeholders. A 15-year full-time education is a prerequisite for this role.