Join our team as an Application Support Engineer and step into the role of a software detective. You'll provide a dynamic service focused on identifying and resolving issues within critical business systems. Your expertise will ensure smooth operation of applications, directly supporting business objectives.

Your daily activities will include collaborating with colleagues to diagnose software problems, analyzing system performance to identify bottlenecks, and ensuring that applications function optimally. You will also engage with end-users to understand their challenges, working towards delivering timely and effective solutions that enhance organizational efficiency.

- Take ownership of tasks, aiming for independent performance and becoming a Subject Matter Expert (SME). - Actively participate and contribute to team discussions to foster a collaborative problem-solving environment. - Propose and implement solutions to address work-related challenges. - Support the creation of process and solution documentation to enrich team knowledge. - Commit to continuous learning to stay abreast of emerging technologies and industry best practices.

This role requires a minimum of 3 years of dedicated experience with EPIC Systems. A strong foundation in troubleshooting and resolving software issues is essential, complemented by robust analytical skills for system performance assessment and identification of improvement areas. Familiarity with database management and query optimization is beneficial. The ability to collaborate effectively within a team-oriented setting is crucial for success in this position.

A comprehensive 15 years of full-time education is a prerequisite for this role. This is an onsite position based in our Chennai office.