Join our team as an Application Support Engineer and become a vital part of our critical business systems. This role involves acting as a software detective, proactively identifying and resolving issues across multiple system components to ensure seamless operations.

You will be instrumental in providing dynamic service, leveraging your expertise to maintain the health and efficiency of our core business applications. Your contributions will directly impact the reliability and performance of the systems our business depends on.

As an Application Support Engineer, you will independently perform and become a subject matter expert in application support. Your active participation in team discussions and contributions to problem-solving will be essential. You will also assist in developing and implementing best practices for application support and collaborate with cross-functional teams to enhance system performance and reliability.

This role offers the opportunity to contribute to the continuous improvement of our application support framework and ensure robust system performance through proactive troubleshooting and effective collaboration.

A minimum of 3 years of experience is required, with a strong proficiency in Microsoft Cloud Enterprise Architecture being a mandatory skill. A solid understanding of cloud computing principles and architecture is necessary, along with practical experience in application support and troubleshooting methodologies. Familiarity with system monitoring tools and performance optimization techniques is expected. The ideal candidate will also possess the ability to clearly document technical processes and solutions.

Additionally, candidates must have completed 15 years of full-time education. We are looking for individuals who can align AI capabilities with business objectives, ensuring scalability, responsible use, and tangible value realization.