Become a software detective as an Application Support Engineer, providing dynamic service to identify and resolve issues within critical business systems. This role involves deep analysis of system behavior and ensuring the seamless operation of essential applications.

Your day-to-day will include proactive problem identification, continuous monitoring, and effective collaboration with various teams. The objective is to deliver timely solutions and maintain system reliability and performance in a fast-paced environment.

- Take ownership of issues, becoming a subject matter expert. - Actively contribute to team discussions and problem-solving sessions. - Collaborate with cross-functional teams to understand system needs and address complex technical challenges. - Document solutions and findings meticulously for knowledge sharing and future reference. - Support the implementation of system updates and enhancements to optimize functionality. - Mentor and guide junior team members, fostering a collaborative learning environment.

- A minimum of 2-5 years of professional experience is required. - Demonstrated proficiency in Oracle Sales Cloud Incentive Compensation is essential. - Possess strong analytical and problem-solving capabilities for effective software issue diagnosis and resolution. - Experience with application monitoring and incident management tools is beneficial. - Ability to engage effectively with diverse stakeholders to gather requirements and provide technical support. - Excellent communication skills, capable of conveying technical information clearly to both technical and non-technical audiences. - Familiarity with business process workflows, particularly those related to sales and incentive compensation systems, is advantageous. - Candidates must have completed 15 years of full-time education.