Application Support Engineer
Accenture
Accenture
Join our team as an Application Support Engineer and become a vital part of our critical business systems. In this role, you will act as a software detective, identifying and resolving issues across multiple system components. Your proactive approach to problem-solving and analysis will ensure the smooth operation and reliability of our essential applications.
This position involves continuous monitoring, effective collaboration with various teams, and delivering timely solutions. You will play a key role in maintaining system performance and stability within a dynamic environment.
- Take ownership and become a subject matter expert (SME). - Actively contribute to team discussions and problem-solving. - Develop and implement effective solutions for work-related challenges. - Partner with cross-functional teams to grasp system needs and tackle intricate issues. - Clearly document findings and solutions for knowledge sharing. - Support system updates and enhancements to boost functionality. - Mentor junior team members, sharing expertise to foster growth.
- Minimum of 3 years of experience in Oracle CPQ Cloud (Big Machines) is mandatory. - Demonstrated strong problem-solving skills with a focus on diagnosing and resolving software defects. - Proven experience in monitoring and maintaining enterprise-level software. - Ability to analyze system logs and performance data to pinpoint root causes. - Familiarity with software lifecycle and change management processes. - Excellent communication skills for effective interaction with diverse stakeholders. - A foundational education of 15 years of full-time study is required.
Accenture
IT Consulting