Seeking a skilled Application Support Engineer to join our team as a software detective. You will be responsible for identifying and resolving issues within multiple critical business system components. This role demands a dynamic approach to service delivery and a keen eye for detail.

Your contributions will be vital in ensuring the smooth operation of essential applications. You will collaborate with team members to troubleshoot complex problems and analyze system performance, directly impacting business efficiency and system reliability.

- Independently perform duties and develop expertise to become a Subject Matter Expert (SME). - Actively participate and contribute to team discussions and problem-solving sessions. - Provide effective solutions to work-related challenges. - Assist in creating comprehensive documentation for processes and solutions to enrich team knowledge. - Continuously engage in learning to stay abreast of industry advancements and emerging technologies.

- Minimum 2 years of experience with Cobol Mainframe is required. - A strong grasp of mainframe architecture and its integral components is essential. - Proven experience in debugging and troubleshooting applications within a mainframe environment is necessary. - Familiarity with database management systems and data retrieval techniques is beneficial. - Proficiency with version control systems and understanding deployment processes is expected. - A 15-year full-time education completion is mandatory. - Willingness to work in shift B (11 AM to 9 PM or 12 PM to 10 PM) is required.