Join our team as an Application Support Engineer and become a pivotal player in maintaining the integrity of critical business systems. You will act as a software detective, identifying and resolving issues across diverse system components to ensure seamless operations. This dynamic role demands a proactive approach, continuous monitoring, and a commitment to service reliability, supporting business continuity in a fast-paced environment.

Key responsibilities include taking ownership of application issues, becoming a subject matter expert, and actively contributing to team discussions and problem-solving initiatives. You will collaborate with cross-functional teams to deliver timely resolutions, clearly document findings, and contribute to the ongoing enhancement of support processes and tools. Additionally, you will provide guidance and support to junior team members, fostering a collaborative and developmental atmosphere.

This role requires a strong command of SAP for Oil & Gas Downstream, coupled with robust analytical and problem-solving skills. Candidates should possess a proven ability to troubleshoot complex software issues within enterprise settings and understand the interdependencies of multiple system components. Excellent communication skills are essential for interacting effectively with both technical and business stakeholders. A minimum of 3 years of relevant experience is mandatory, along with a 15-year full-time education background.