Step into the role of an Application Support Engineer, where you'll be the driving force behind identifying and resolving complex issues within critical business systems. This dynamic position requires you to act as a software detective, meticulously analyzing system behavior and ensuring the seamless operation of essential applications. Your proactive approach to problem-solving and collaboration will be key to maintaining system reliability and performance.

- Act as a subject matter expert, performing independently and contributing actively to team discussions. - Develop and implement effective solutions to work-related challenges. - Collaborate with cross-functional teams to diagnose system issues and implement robust resolutions. - Build a comprehensive knowledge base by documenting troubleshooting steps and solutions. - Enhance service quality through continuous improvement of support processes and tools. - Mentor and support junior team members, fostering their professional development.

- A minimum of 3 years of dedicated experience with Playwright is essential. - Proficiency in Playwright and Selenium is a mandatory requirement. - Demonstrated experience with automated testing frameworks, particularly those related to Playwright. - Proven ability to analyze and debug intricate software issues within multi-component environments. - Familiarity with scripting and programming languages to support automation and troubleshooting efforts. - Experience in monitoring application performance and identifying performance bottlenecks is expected. - A solid understanding of the software development lifecycle and support methodologies is beneficial. - Candidates must have completed 15 years of full-time education.