Join our team as an Application Support Engineer and step into the role of a software detective. You will provide a dynamic service, identifying and resolving issues across multiple critical business system components. This position is key to ensuring the smooth and reliable operation of our essential applications.

Your daily tasks will involve monitoring system performance, diagnosing complex problems, and implementing effective solutions. You'll collaborate closely with various teams to understand system behaviors and maintain business continuity. This role demands a proactive approach to problem-solving and a commitment to enhancing system reliability.

- Investigate and resolve issues within critical business systems. - Act as a software detective to identify root causes of problems. - Monitor system performance and ensure smooth application operation. - Collaborate with cross-functional teams to gather information and troubleshoot. - Document findings and resolutions to build a comprehensive knowledge base. - Contribute to process improvements for enhanced system stability and performance.

This role requires a minimum of 3 years of experience, with a preference for candidates with 2-5 years of experience. Proficiency in Playwright is essential for this position. A strong understanding of software debugging and troubleshooting in a multi-component environment is also necessary.

Ideal candidates possess excellent problem-solving skills and the ability to analyze and resolve software issues efficiently. Familiarity with software testing frameworks and automation tools related to Playwright is a plus. You should be comfortable working collaboratively within a team and communicating technical information clearly. A solid grasp of system monitoring and incident management processes is expected.