Join our team as an Application Support Engineer and step into the role of a software detective. You will be responsible for dynamically identifying and resolving issues within multiple critical business system components. This position requires a proactive approach to problem-solving and ensuring the seamless operation of essential applications.

Your daily tasks will involve continuous monitoring of systems, collaborative problem-solving with diverse teams, and delivering timely solutions. The goal is to maintain robust system reliability and optimal performance in a fast-paced, evolving environment.

As a key contributor, you will be expected to operate independently and develop into a subject matter expert (SME). Active participation and contribution in team discussions are crucial.

You will play a vital role in providing effective solutions to work-related challenges. Collaboration with cross-functional teams is essential to understand system interdependencies and the impact of identified issues.

Documenting all findings and resolutions is required to build a comprehensive knowledge base. You will also contribute to the ongoing improvement of support processes and tools. Providing regular updates and communicating effectively with stakeholders on issue status is a key responsibility.

A strong command of Oracle Integration Cloud Service (ICS) is mandatory for this role. You should possess excellent troubleshooting and problem-solving skills specifically related to integration platforms.

Prior experience in monitoring and managing cloud-based integration services is highly beneficial. The ability to analyze logs and system alerts to pinpoint the root causes of issues is essential. Familiarity with various integration patterns and middleware technologies will be advantageous.