Become a key player in maintaining the health and performance of our critical business systems. As an Application Support Engineer, you'll dive deep into complex technical challenges, acting as the first line of defense against system issues. Your role is vital in ensuring seamless operations and supporting business continuity through expert problem-solving and proactive monitoring.

Independently tackle and resolve issues, aiming to become a subject matter expert. Actively participate in team discussions and contribute to finding effective solutions for work-related challenges. Collaborate with diverse teams to pinpoint root causes and implement robust fixes. Clearly document and communicate your findings and solutions to all relevant stakeholders. Help refine support processes and tools for continuous improvement. Guide and support junior team members to foster their development.

A strong command of Microsoft Azure OpenAI Service is essential for this role. You should possess proven experience in cloud-based service management and troubleshooting. Excellent analytical and problem-solving skills are required to navigate intricate system problems. Familiarity with monitoring tools and incident management platforms will be beneficial. The ability to thrive in a fast-paced, dynamic work environment is key. Strong communication skills are necessary for interacting effectively with both technical and non-technical audiences. A minimum of 3 years of experience in Azure OpenAI Service and 2-5 years of overall professional experience is expected.