Join our team as an Application Support Engineer and step into the role of a software detective. You will be responsible for providing dynamic support, identifying and resolving issues within critical business systems. This position offers the chance to work with complex systems and ensure their seamless operation.

Your day-to-day will involve actively monitoring and investigating across various application components. A proactive approach to problem-solving and a commitment to maintaining system reliability are key. You'll collaborate with diverse teams to minimize downtime and support overall business continuity.

- Independently perform duties and develop into a Subject Matter Expert (SME). - Actively participate and contribute to team discussions and problem-solving sessions. - Collaborate with cross-functional teams to understand system interdependencies and the impact of issues. - Clearly document and communicate findings and resolutions to stakeholders. - Contribute to the development and implementation of process improvements to enhance system stability. - Provide guidance and knowledge sharing to support junior team members.

- Minimum of 3 years of professional experience is required. - Demonstrated proficiency in Databricks Unified Data Analytics Platform is essential. - Experience with data pipeline development and troubleshooting within cloud environments is beneficial. - Possess strong analytical skills for diagnosing and resolving complex software issues. - Familiarity with monitoring tools and incident management processes is expected. - Ability to effectively manage and optimize workflows for large datasets.